Withdraw from your agreement
If you have booked and paid online, you can withdraw from your agreement within 14 days of the day you ordered - as long as the service has not yet been carried out. You will receive a full refund.
You can withdraw in one of these ways:
- Withdraw directly on this page. Click "Withdraw from contract here" above, fill in the form and confirm. You will immediately receive a receipt by email with the date and time.
- Log in and cancel it yourself. Go to our booking page, log in to see your bookings, find your booking and cancel it. You will receive a confirmation by email.
- Write to us. Send an email to support@nursecare.dk with your name and your booking reference, and we will cancel it for you and send you a confirmation.
- Use the standard withdrawal form. You can fill in and send the statutory standard withdrawal form.
Once you have withdrawn, we refund the full amount to the same payment method. We refund the amount without undue delay and no later than 14 days after we receive your withdrawal. When the amount appears in your account depends on your bank.
If the service has already been carried out, you can no longer withdraw from the agreement.
Questions? Write to support@nursecare.dk or call +45 70 20 22 32.
